Privacy Policy

Information We Collect

We collect information you provide directly and data collected automatically when you use our service.

Information you provide

• Contact details: name, email address, billing and shipping address, and phone number when you place an order or contact support.
• Account information: login credentials and profile details if you create an account.
• Payment information: payment card and billing details processed by our third-party payment processors. We do not store full payment card numbers on our servers.
• Communications: messages you send to us including customer service inquiries and reviews.

Information collected automatically

• Usage information: pages visited, products viewed, search queries, and interactions with the platform.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: see the Cookies section below for details.

How We Use Information

We use personal information for the following purposes:

• To provide and maintain our services, process orders, deliver products, and communicate about transactions.
• To respond to inquiries, provide customer support, and manage accounts.
• To improve our products, personalize user experience, and analyze site usage.
• To send administrative information, marketing materials, and updates where you have consented to receive them.
• To detect, investigate, and prevent fraudulent or illegal activity and to protect our legal rights.

We will only process personal data where we have a lawful basis to do so, such as consent, performance of a contract, legitimate interests, or compliance with legal obligations.

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about activity and preferences to improve and customize our platform. Cookies may be persistent or session-based.

You can manage cookie preferences through your browser settings and opt out of certain tracking technologies. Disabling cookies may limit some functionality of the service.

Sharing and Disclosure

We do not sell your personal information for monetary consideration. We may share information in the following limited circumstances:

• Service providers: third parties who perform services on our behalf, such as payment processors, shipping partners, analytics providers, and hosting services. These providers are authorized to use your personal information only as necessary to provide these services to us.
• Legal requirements: when required by law, regulation, or legal process, or to respond to lawful requests by public authorities.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, provided that personal data remains subject to confidentiality obligations.

We require third parties to protect personal data and not use it for other purposes.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy and as required by law. Retention periods vary depending on the type of data and legal obligations.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict processing. You may also have the right to object to processing and to data portability.

If you wish to exercise your rights or have questions about our practices, contact us at info@readtop.cyou. We will review and respond to requests in accordance with applicable law.

For users in the European Economic Area, we process personal data in compliance with GDPR principles. You may lodge a complaint with a supervisory authority if you believe your rights under applicable privacy law have been violated.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If you believe a child under this age has provided us with personal information, contact us at info@readtop.cyou and we will take steps to delete such information.

International Transfers

Information collected through our platform may be processed and stored in countries outside your own. When personal data is transferred across borders, we apply appropriate safeguards to protect the data as required by applicable law.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make material changes, we will update the Last updated date and, where appropriate, provide notice through the platform or by email.

Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

• ReadTop Handmade Books
• Address: 58 Ibn Al Jawzi St, Al Sadd, Doha, Ad Dawhah, 00000, Qatar
• Email: info@readtop.cyou